At Foundway, we help growing companies untangle complexity and build operations that actually work. As a Coordinator of Client Operations, you’ll support client accounts by keeping work organized, communication clear, and execution moving forward.

You’ll work closely with delivery teams to coordinate tasks, track progress, and ensure clients receive timely, thoughtful support. This role is well suited for someone who enjoys working behind the scenes to bring structure to complex work and who takes pride in follow-through and attention to detail.

The Coordinator of Client Operations is a key contributor to client success, helping teams stay aligned, surfacing issues early, and ensuring that nothing gets lost between planning and execution.

Responsibilities

Support Managers in the day-to-day coordination of client accounts
Track tasks, timelines, and deliverables to keep work on schedule
Prepare and maintain client-facing materials, reports, and documentation
Facilitate clear communication between clients, internal teams, and external partners
Monitor action items and follow up to ensure timely completion
Assist with meeting coordination, notes, and follow-up communication
Support billing, invoicing, and account documentation as needed
Maintain accurate records in CRM and project management systems
Identify opportunities to improve internal processes and the client experience
This role offers hands-on exposure to multiple clients and workstreams while building a strong foundation in client management and operational execution.

1–3 years of experience in a coordinator, project management, client services, or similar role
Strong organizational and time-management skills with the ability to manage multiple priorities
Clear, professional written and verbal communication skills
High attention to detail and strong follow-through
Ability to collaborate across teams while taking ownership of assigned responsibilities
Comfort working with common business tools such as Google Workspace, Microsoft Office, CRM, or project management systems
Problem-solving mindset and willingness to learn in a dynamic environment
Experience in professional services, consulting, operations, studio, or agency environments is a plus

Medical, dental, and vision insurance
401(k) retirement plan
20 days of paid time off plus 10 company-observed holidays
Paid family leave, including additional leave for birthing parents
Flexible schedule with an emphasis on sustainable work
Bonuses tied to shared company success
Transparent company finances reviewed annually
Learning and education budget for professional development
Collaborative, people-first team environment

About Foundway

Foundway is an independent innovation studio that advises and invests in companies to unlock growth, modernize technology, and build high-performing, aligned organizations. We partner with leaders who are navigating complexity—helping them make better decisions, build stronger systems, and execute with confidence.

Our work spans strategy, operations, and technology, and we take a hands-on approach to helping clients turn ideas into results. As we grow, we’re building a team of thoughtful, curious people who care about doing good work and supporting one another along the way.

Foundway is growing quickly, and our team is evolving with it. If you’re looking for a place to contribute, grow, and be a part of something bigger than yourself, we’d love to meet you.

foundway.com

Foundway remote jobs

Coordinator, Client Operations