POSITION OVERVIEW

Foundation for Jewish Camp (FJC) works to grow, support, and strengthen Jewish camp across North America because Jewish camp is one of the most powerful experiences for building Jewish identity, belonging, leadership, and community.

FJC's Access & Affordability portfolio is focused on expanding participation in Jewish camp by raising awareness for Jewish camp, reducing financial barriers, supporting camp growth, and developing scalable models that make camp accessible to more families.

The Associate, Access & Affordability Initiatives provides administrative, operational, and coordination support for FJC's access and affordability initiatives.

Reporting to the Director, Access & Affordability Initiatives, this role supports the day-to-day administration of programs and initiatives designed to expand access to Jewish camp. The Associate helps coordinate communications, maintain program records and technology systems, support participating camps, manage data and documentation, and assist with implementation activities across a growing portfolio of affordability and access initiatives. The Associate serves as a key operational and customer support resource, helping ensure a seamless experience for families, camps and partners.

The ideal candidate is highly organized, detail-oriented, dependable, and comfortable managing multiple responsibilities simultaneously. This individual enjoys supporting complex work behind the scenes and helping ensure programs run smoothly and effectively.

POSITION RESPONSIBILITIES

Program Administration & Coordination

Support the day-to-day administration of access and affordability initiatives

Maintain and organize program documentation, including procedures, training materials, participant communications, and operational resources

Coordinate meetings, training, webinars, and other program-related activities

Prepare agendas, meeting materials, notes, and follow-up communications

Assist with participant communications and routine correspondence

Track implementation milestones, follow up on outstanding tasks, and help ensure timely completion of program requirements

Camp & Partner Support

Support communication and coordination with participating camps and partners

Serve as a first-line point of contact for families participating in affordability initiatives, responding to questions, troubleshooting issues, and providing exceptional customer service

Help families navigate program platforms, application processes, and available resources, escalating more complex issues as appropriate

Respond to routine questions and direct inquiries to appropriate team members

Provide technical support and training to partners as it relates to FJC custom built registration systems

Assist with onboarding camps and supporting ongoing engagement activities

Help ensure participating camps have timely access to information, resources, and program updates

Maintain records related to camp participation and engagement

Finance, Payments & Operational Support

Support payment processing and financial administration related to access and affordability initiatives

Enter and maintain payment information in organizational systems and databases

Assist with invoice tracking, payment requests, reimbursements, and related documentation

Support reconciliation activities and maintain accurate financial records

Coordinate with Finance to support timely processing of payments and proper documentation of transactions

Help maintain records related to grants, awards, payments, and program expenditures

Data Collection, Research & Evaluation Support

Maintain databases, spreadsheets, and program records

Support data collection efforts related to program participation, enrollment, affordability, and outcomes

Assist with survey administration, data entry, and quality assurance activities

Support Learning & Research staff in gathering, organizing, and preparing data for evaluation and reporting purposes

Assist with research requests, data pulls, and documentation of program findings and lessons learned

Help prepare reports, presentations, dashboards, and stakeholder materials

Technology & Systems Support

Test, troubleshoot and support daily operations of program systems and technology platforms, including but not limited to the One Happy Camper® registration system

Track user questions, system issues, and enhancement requests

Maintain support materials, user guides, and training documentation

Support operational workflows and process documentation

Assist with platform implementation, user support, and ongoing system administration, including responding to user inquiries, troubleshooting issues, and helping ensure a positive user experience for families, camps, and partners

Communications & Organizational Support

Support communications related to access and affordability initiatives, including email communications, newsletters, presentations, and program materials

Represent FJC's access and affordability initiatives at camp fairs, community events, and outreach opportunities as needed

Assist with event staffing, participant engagement, and follow-up activities to support awareness and utilization of affordability programs

Coordinate the distribution of outreach and promotional materials and assist with fulfillment, mailings, and dissemination of program collateral and informational resources

Assist with preparation of funder materials, presentations, reports, and stakeholder communications

Support logistics for conferences, retreats, trainings, convenings, and other organizational events

Contribute to a collaborative and mission-driven team culture

Perform other duties as assigned by the Director, Access & Affordability Initiatives

WORK SCHEDULE & LOCATION

This position may be remote, hybrid, or based in FJC's New York City office

The Associate may travel periodically to support FJC staff retreats, conferences, training, convenings, and other organizational events

Occasional evening and weekend work may be required

REQUIRED SKILLS & ABILITIES

Strong organizational and administrative skills

Exceptional attention to detail

Adept at learning and utilizing new technology

Strong written and verbal communication skills

Ability to manage multiple priorities and deadlines

Comfort working with spreadsheets, databases, and technology platforms

Strong customer service and relationship-building skills

Ability to work collaboratively across teams

Proactive, dependable, and solution-oriented approach to work

CREDENTIALS & EXPERIENCE

2–4 years of relevant professional experience preferred

Experience in administration, operations, education, camps, nonprofit organizations, customer service, or related fields preferred

Experience using Microsoft Office, Salesforce, Airtable, Asana, or similar tools preferred. In depth knowledge of Excel preferred

Bachelor’s degree preferred or equivalent combination of education and experience

Jewish communal, educational, camp, nonprofit, or youth-serving experience preferred

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must be able to sit, walk, stand, talk & hear for long periods of time

This position works in an open environment with moderate noise level

Foundation for Jewish Camp remote jobs

Associate, Access & Affordability Initiatives

Director, Access & Affordability Initiatives