About Forage

Payments infrastructure for government benefits

Tech description:

Modern protocols built on top of old financial protocols.

Job description:

## About Us: Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance. Backed by leading fintech investors, Forage is a fast-growing startup with a clear vision and real-world impact, feeding tens of thousands of families daily. Our team is made up of kind, driven individuals who take ownership, move quickly, and collaborate closely. We value humility, curiosity, and a shared commitment to making a difference. We’re not just building payments infrastructure — we’re helping feed tens of thousands of families each day, and transforming grocery access for millions more. [_Watch our story and see why we do what we do_](https://www.youtube.com/watch?v=VBj55AWz74w)_._ ## What We’re Looking For: An action-oriented Product Lead to develop and execute on a strategy and roadmap that will give the millions of low-income Americans who interact with Forage new tools to improve their financial lives. Forage is the [leading payment processor for regulated payments](http://joinforage.com), starting with EBT payments: we’re an official partner to Uber Eats, DoorDash, Gopuff, Albertsons, Dollar General, 7-Eleven, and many others. We’re building upon this strong foundation with our [consumer app](http://joinforage.com/app) and a suite of complementary tools that help consumers and the businesses that serve them address affordability. We’re looking for a leader to help shape financial products that empower low-income consumers to more easily earn, save, and spend money across our rapidly growing product surfaces, including at online grocery order checkout and in the Forage app. You’ll evaluate, prioritize, and build products that empower Forage users to access new capabilities like digitizing and growing their savings, earning supplementary income, building and accessing credit, and more. You’ll collaborate closely with teammates at Forage across engineering, design, data science, and more to deliver, market, and iterate on compelling products and features. As an early product leader at Forage, you’ll also have the opportunity to help set the cultural and product team direction at a company that directly impacts financial inclusion and access to nutrition. ## Key Responsibilities: - **Shape our strategy and roadmap to grow Forage users’ purchasing power** — Define, prioritize, launch, and improve features that make Forage’s consumer financial products intuitive, powerful, and delightful to use. - **Understand our users and opportunities** — Conduct user research, analyze product analytics, and synthesize qualitative and quantitative evidence to continuously learn from our customers and help the team iterate informed by those learnings. - **Drive growth, engagement, and profitability** — Partner with marketing, design, data science, and finance to optimize onboarding, integration, and activation and to ensure that your product initiatives create durable financial value for Forage, our users, and our business partners. - **Collaborate cross-functionally** — Work closely with engineering, design, legal, and security to deliver growth while preserving reliability, trust, and compliance. Build strategic relationships with external partners to advance our priorities, including some of the world’s largest and most sophisticated retailers and delivery platforms. - **Measure what matters** — Rally the team around ambitious, measurable, and focused success metrics and use them to evaluate product performance and to inform prioritization. - **Shape company and team culture** — As an early PM and leader, help define how Forage builds empathetic, user-driven products rooted in mission and impact. ## Qualifications: - 5+ years of experience as a Product Manager and/or founder with impact you can point to from working on B2B2C or B2B products in fintech, ecommerce, or a related complex domain. - Proven ability to ship impactful features that improved consumer acquisition, activation, and retention from 0 to 1 and/or in driving significant scale-ups. You can cite user insights and data points that speak to the significant user and business value you’ve driven. - Experience leading product discovery and experimentation, including direct engagement with consumers and with external vendors and B2B partners. You know how to validate hypotheses quickly and how to get creative to scale what works across both consumer-facing surfaces and business development / partnerships where a keen understanding of unit economics is critical. - Strong communication and storytelling skills; you can translate complex ideas into simple, digestible concepts for a wide range of audiences. You’re excited by the opportunity to adapt messaging to our diverse stakeholders, from consumers to credit card issuers to grocery retailers. - Motivated by the opportunity to advance food access and financial inclusion and aligned with [Forage’s values](https://www.joinforage.com/pages/about), especially Mission-First and Act Like an Owner. ## Our offer: - Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is _not_ included in these numbers and represents a significant part of your total compensation. - Base Salary: $180k-$210k - Meaningful work that makes a positive impact on our society. - 100% of Medical, Dental and Vision coverage for yourself and dependents. - Enjoy regular team lunches at our **San Francisco** **or New York** office, fostering collaboration and connection over great food. - A fun and caring environment that prioritizes transparency, growth, and ownership. - A talented, high-achieving, and humble team with diverse backgrounds and viewpoints. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. We aim to review every application within 4 business days of submission and provide feedback on each of your interviews within 2 business days of completion. If you don't hear from us, please reach out to your recruiter or careers[at]joinforage[dot]com directly to get an update on your candidacy. **Integrity & Fairness: ** To maintain a fair and equitable hiring process for all candidates, we require that interviews and exercises be completed without the use of AI-powered tools. We assess candidates based on their direct experience, judgment, and communication. **Please note:** We are not engaging with third-party recruiters or agencies for this role. We kindly ask that you refrain from contacting us regarding recruitment services. Fees will not be paid for unsolicited resumes sent to Forage. **Please note:** Forage is unable to provide visa sponsorship for this role. Applicants must have work authorization that does not require visa sponsorship now or in the future.

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