About Ember

AI RCM. Increase net revenue by 16%.

Tech description:

Job description:

This SDR role is core to Ember’s growth motion. You’ll be responsible for **booking qualified meetings with CEOs, CFOs, and Revenue Cycle leaders at PE-backed provider groups** through thoughtful outbound, fast inbound response, and disciplined follow-through. This is a **high-activity role with judgment**. You’ll work closely with company leadership, help refine outbound playbooks, and be trusted to represent Ember with credibility to senior operators in complex healthcare organizations. ### **What You’ll Do** **Pipeline Creation & MEDDIC Qualification** * Drive outbound prospecting into PE-backed, multi-site provider groups (email, LinkedIn, phone) * Research accounts to understand ownership structure, scale, specialties, and PE sponsor context * Craft concise, executive-level messaging tailored to CEO, CFO, and Revenue Cycle priorities * Run first-pass MEDDIC qualification calls (10–15 minutes) focused on pain, buyer, and process * Book qualified meetings that convert to next-stage opportunities **Inbound & Events** * Respond to inbound leads within SLA during business hours * Work conference booths and support event lead capture * Own post-event follow-up sequences with a 24-hour SLA * Tag lead source and outcomes cleanly in CRM **Operational Excellence** * Maintain clean CRM hygiene: notes, stages, decision-makers, next steps * Partner closely with leadership on targeting, messaging, and sequencing strategy * Provide feedback from the field to improve ICP definition and outbound playbooks ### **Who You Are** You’re a sharp, execution-oriented SDR who can move fast without cutting corners. You’re comfortable selling into operationally complex organizations and know how to earn credibility with senior buyers. You’re comfortable qualifying with **MEDDIC** and know what _good enough for SDR stage_ looks like versus over-discovery. **You likely:** * Write clearly and confidently for an executive audience * Balance personalization with outbound volume * Are comfortable on the phone and can guide a focused qualification conversation * Pick up healthcare, billing, and operational concepts quickly * Obsess over details (titles, org structure, acronyms, follow-ups) * Take pride in clean pipelines and reliable handoffs Experience with PE-backed healthcare groups, RCM, or multi-site provider organizations is a plus, but not required. ### Must-Haves * Strong written communication with a polished, executive tone * High outbound activity paired with rigor and accuracy * Ability to run short, structured discovery and qualification calls * Fast research and synthesis skills (accounts, personas, “why now”) * Comfort working in CRM systems and structured sales workflows ### Nice-to-Haves * Exposure to PE-backed healthcare environments * Experience selling into CEO, CFO, or Revenue Cycle leadership * Conference or trade-show follow-up experience ### What Success Looks Like * Inbound response within **5 minutes** during business hours * Consistent monthly quota for **meetings held / SQLs accepted** * Strong show rates and SQL-to-opportunity conversion * Disciplined activity levels across email, phone, and LinkedIn * Clean CRM data enabling accurate pipeline visibility Compensation is tied to **meetings held or SQLs accepted**, not closed revenue. ### Why This Role * Direct exposure to PE-backed healthcare operators and decision-makers * Close collaboration with company leadership * Real ownership of pipeline creation in a growing company * Clear opportunity to grow as Ember expands its PE footprint

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