About Dyte

Real-time audio & video SDKs, ready to launch 🚀

Tech description:

At Dyte, what we are trying to achieve, is only possible with a combination of reliable, well tested technologies, along with cutting edge developments and a lot of in-house experimentation. A glimpse of the technologies we use and what excites us about our roadmap: - **Full-stack webRTC, with compatibility for all:** We tailor the experience to make use of the best webRTC capabilities each client has to offer, falling back to lowest common denominator only where extremely necessary. - **Custom A/V pipelines:** We encode and inject streams with custom audio/video processing logic and media enhancing AI to bring out the quality beyond what webRTC is capable of. - **Scalable micro-services:** Our infrastructure handles a million video minutes every day but that isn't good enough for our own internal standards, we are looking to improve and scale it even further. - **Homegrown testing framework:** Because what we are building is not standard. We recognised the need early on to build our own tools for testing what we build and its resiliency at the scale we look to offer. - **Abstract all complexity, offer intuitive and beautiful APIs to customers:** We offer flexibility of getting started in a few minutes, or to dive deep into the streams and components level, along with a host of features built on top of the communication and media aspects of our product.

Job description:

Dyte provides developer friendly live video SDKs that allows you to easily add 1:1 calls, group calls and webinars right within your platform. Our low code approach and user friendly documentation means you are ready to go live with less lines of code. Dyte also offers plugins that allow developers to add real time applications like whiteboard, youtube player and AI applications such as background changer and live audio transcription with a couple of lines of code. About the role: As an integral part of our customer-focused engineering team, we're seeking a Software Engineer for a support role, someone who loves reverse engineering, isn't afraid to 'get under the hood', and possesses an insatiable curiosity for how things work and how to improve them. What you'll do: - Work directly with customers to resolve technical issues while delivering extraordinary customer service. - Identify, diagnose, and solve complex software and hardware issues in collaboration with product development and engineering teams. - Apply your knowledge of reverse engineering to unravel problems, identify bugs, and propose effective solutions. - Continuously enhance and improve our products and services by contributing to root cause analysis and long-term solutions. - Create and improve documentation for internal and customer-facing knowledge bases. - Communicate technical information to non-technical staff in a way that is easy to understand. Who you are: - Software Engineer well versed with Javascript or Golang. - You are intensely curious and passionate about the prospect of diving deep into multiple technologies, platforms, and problem spaces, even if they are currently unfamiliar. - You embrace uncertainty. Our space is a rapidly growing one and specifications are continuously changing. - You have excellent analytical and problem-solving skills, and can communicate your ideas. - Knowledge of programming languages, databases, operating systems, and networking. - A degree in Computer Science or a similar area are bonuses. **Bonus: Solve our hiring challenge and get a direct interview spot** [https://hacktofinale.dyte.io/challenges/support](https://hacktofinale.dyte.io/challenges/support) Our Perks: - Competitive Salary - ESOPs - Medical Insurances - Friendly leaves policy -100% Remote Role

Dyte remote jobs

Software Engineer - Support (Latin America)