About Duffl

Duffl's mission is to empower students to better serve each other. We have built the world's fastest delivery service, offering an average of 10 minute deliveries for thousands of college students. As citizens of Earth, we are also committed to building the world's first net carbon neutral delivery service and accelerate the electrification of e-commerce.

About the role

Who We Are

Duffl empowers students to run 7-figure businesses whilst pursuing their degree. We use data to wholesale high demand/high margin products and deliver them directly to our customers in 10 minutes using electric scooters and a 100% student workforce.

We are currently live at: UCLA, USC, UCSB, UC Berkeley, UofA, ASU, TSU and UT Austin. We’ve raised a $13M Series A, backed by YC, Volition Capital and the founders of Chewy, Rent the Runway & Thrive Market. Come join us on a journey of empowering students to better serve each other!

About the Role

There are only two bottlenecks to scaling… land and people. College students not only are the buyers of their items, but they also run each Duffl store. Recruiting in many ways doubles as marketing for the company, which makes this role unique. So the goal here is to recruit the best folks for each campus who end up becoming the biggest ambassadors, drivers of growth, and future campus leaders.

As our Director of Talent, you will be responsible for bringing the next generation of talent to the company. Your role involves working alongside the leadership team to build out our Talent Pipeline, from sourcing to interviewing to training. You will be responsible for all campus-level hires and the entire candidate experience from start to finish. The ideal candidate is someone who is extroverted, obsessive about quality, data-driven, system-oriented and well versed in the modern recruiting stack.

Qualifications

6+ years building teams for a brand that has undergone hyper growth.
Someone with a data-driven mindset who thrives in an experimental environment and is able to formulate and execute ideas on a weekly cadence.
We need a leader who can build a team that can execute on the defined strategy, set goals, assist where needed and keep a young team accountable.
Can get scrappy, hands dirty, and travel to each school to truly understand customers & employees.
A proven ability to communicate effectively with all levels of the organization and to build strong working relationships.
Experience working with college students or in the college market

Outcomes

Double top of the funnel applications for campus roles (https://jobs.duffl.com/)
Double recruiting efficiency (Total labor hours per successful 60 day evaluation)
Decrease employee turnover rate by 50%
Establish official relationships with universities

Culture Fit

Just Deliver
1. Sales background. Obsessed with finding top talent, creative at closing, can get someone excited about Duffl and run through walls to make it happen.
2. Knows how to recruit in a machine-like way, how to source at volume, how to select the right candidates and how to close them.
Keep it Simple
1. Thinks about the candidate experience in every phase of recruiting, from sourcing to closing.
2. Ability to build, iterate, and prioritize multiple recruiting channels (Referrals, Social, Guerilla, Product, Career Fairs, etc)
Write on the Bag
1. Higher energy, charming / extroverted, can sell the story and be the face of the brand, gets high on the thrill of recruiting.
2. Understands the importance of investing in people and relationships to build long term trust.
Be a Student
1. A listener who seeks to understand deeply the needs of a role before jumping to executing.
2. Will treat the recruiting funnel as a sales problem by constantly iterating on tactics based on new data.

Nice to Haves

Experience with ATS & HRIS systems
Experience with e-commerce, supply chain, logistics or on-demand delivery businesses.
Excited about working with young, ambitious college students.
Passionate about educating students across the company
Previous experience at an early stage startup!

Technology

Our tech stack is comprised of React frontend and Django backend. We are tackling problems such as building the most compelling digital store, personalization algorithms for our customers, recommendation algorithms for our storefront, pricing algorithms for our products, routing algorithms for our racers and supply chain UI for our managers. We have created simple solutions for 10 min deliveries, data-driven approaches to inventory curation and are committed to providing the best customer experience in every way. We are looking for A players and welcome anyone with an open-mind and a deep passion to learn.

Interview Process

Screener Call (15min)

This stage is a more informal call with our Chief of Staff Harshal to get to know more about the role, and for you to evaluate whether we are a good fit for you.

Technical Interview (1 HR)

The interview is a deep dive into recruiting abilities. We are looking for a creative problem solver. We are also looking for autonomy and communication. This is evaluated throughout the process, in how you communicate your approach, solutions and overall thinking.

Bar Raiser Interview (1 HR)

A non-hiring leadership team member will interview you (mostly behavioral) and provide feedback to the hiring manager (CEO)

Culture Interview (1 HR)

This interview with the CEO will go over culture fit.

Duffl remote jobs

React Native Engineer

Launch Manager

Procurement Manager

Director of Talent & University Relations

Director of Marketing