About the Role

We are seeking a highly skilledUser Experience (UX) / Usability Specialist with expertise in theU.S. Web Design System (USWDS)to support a United States Government project on a full-time basis. This project supports the 21st Century Integrated Digital Experience Act (21st IDEA). The ideal candidate will provideinstant UX guidance based onindustry best practices, produce wireframes and storyboards, and translate user flows into technical specifications for developers. You will play a key role in ensuring anintuitive, accessible, and effective user experience within our existingtechnical environment and constraints.

Key Responsibilities

Provide expert UX guidance in real-time, leveraging industry best practices.
Ensure compliance with U.S. Web Design System (USWDS) and usability principles.
Design best-in-class UX solutions within ITA’s technical constraints.
Develop wireframes, prototypes, and storyboards to illustrate user journeys and UX solutions.
Collaborate with stakeholders, designers, and developers to align business and technical needs.
Translate wireframes/storyboards into detailed technical specifications for developers.
Identify and resolve usability issues through testing, research, and feedback loops.
Advocate for inclusive and accessible design based on Section 508 compliance and WCAG standards.

Required Qualifications

5+ years of UX/UI experience, with a focus on web usability and accessibility.
Strong familiarity with U.S. Web Design System (USWDS) and its implementation.
Expertise in user research, wireframing, prototyping, and usability testing.
Proficiency with UX tools such as Figma, Adobe XD, Axure, or Balsamiq.
Experience working within technical constraints and legacy environments.
Strong understanding of HTML, CSS, and front-end development principles (coding not required but a plus).
Knowledge of 508 compliance, WCAG guidelines, and digital accessibility best practices.
Excellent communication and collaboration skills.

Preferred Qualifications

Experience working on government or public sector UX projects.
Background in human-computer interaction (HCI) or cognitive psychology.
Experience with Agile development environments and collaborating with developers.

Competitive Compensation
Fully Remote
Opportunity for growth

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User Experience (UX) Specialist (Government Contractor)