Make an impact on the wellbeing, health and sustainable employability of our people.

At Cygnific, our people make the difference every day. As our HR Health & Wellbeing Partner, you play a key role in creating a healthy, safe and supportive working environment where employees can thrive. You combine strategic policy work with hands-on case management and act as the expert in absence management, occupational health and wellbeing.

From advising managers to guiding employees through reintegration processes, you ensure our people receive the right support while keeping our organisation healthy, compliant and future-proof.

Please note: due to Dutch labour legislation, occupational health regulations and collaboration with external parties such as the UWV, fluency in both Dutch and English is required for this role.

What will you do?

As our HR Health & Wellbeing Partner, you are the go-to person for managers, employees, HR colleagues and external partners when it comes to absence, occupational health and sustainable employability. You combine operational responsibility with strategic improvement and help us continuously enhance the wellbeing of our people.

Health, wellbeing & occupational health

Develop, implement and improve our health, wellbeing and absence management policies.
Monitor developments in Dutch labour legislation and occupational health regulations and translate these into practical advice.
Coordinate with external occupational health providers and other specialists.
Maintain and review the Risk Inventory & Evaluation (RI&E).
Promote preventative initiatives that contribute to healthy and safe working conditions.
Advise managers and employees on occupational health and wellbeing topics.

Case management & reintegration

Manage long-term absence cases and guide employees and managers throughout the reintegration process.
Ensure compliance with the Wet Verbetering Poortwachter.
Coordinate first and second track reintegration processes.
Prepare and maintain the required documentation and case files.
Advise on interventions, costs and opportunities related to reintegration.
Act as the primary contact for the UWV and external reintegration partners.

Reporting & continuous improvement

Analyse absence data and provide relevant management information and insights.
Advise management on trends, risks and opportunities.
Identify process improvements and implement more effective ways of working.
Stay up to date with developments in your field and translate these into practical improvements for the organisation.

Who are you?

You know how to balance employee wellbeing with business needs. You are approachable, analytical and confident in advising stakeholders at all levels of the organisation. You combine empathy with decisiveness and enjoy taking ownership of your work.

You also bring:

Higher professional education (HBO) working and thinking level, preferably in Human Resources Management.
At least 3 years of experience within HR, preferably with a strong focus on absence management, occupational health or case management.
Knowledge ofDutch labour legislation, the Wet Verbetering Poortwachter and occupational health regulations.
Experience with reintegration processes and social security regulations is an advantage.
Excellent communication skills in bothDutch and English, written and spoken.
A proactive, solution-oriented mindset and strong stakeholder management skills.

Why this role?

This is an opportunity to make a direct impact on the wellbeing and sustainable employability of our employees. The role combines strategic policy development, operational case management and advisory responsibilities, giving you visibility and influence across the organisation. You will work closely with HR, managers and external partners and play an important role in creating a healthy and safe workplace for everyone at Cygnific.

What do we offer you?

A salary range between€4,500 – €5,500 gross per month (based on 40 hours per week);
Possibility to work 32, 36 or 40 hours;
A one-year contract with the prospect of long-term collaboration;
25 holiday days based on full-time employment;
Hybrid working;
Travel allowance (€0.19 per km, max. 50 km one way) or full reimbursement of public transport with an NS Business Card;
Home working allowance of €2.45 per day;
Holiday allowance, year-end bonus, pension scheme, bicycle plan, and the opportunity to enjoydiscounted KLM flights after one year of employment (these benefits are offered at KLM’s discretion and may be subject to change);
Working from abroad (up to 3 times per year for 4 weeks, after completion of the probation period; specific rules apply);
Training and development opportunities;
A pleasant and inspiring (newly renovated) workplace at Westerpark, Amsterdam;
Social events such as an annual party, Cygnific BBQ, and Friday XXL drinks;
Start date: as soon as possible.

About Cygnific

Cygnific is a proud subsidiary of KLM. With an international team of colleagues from over 30 countries, we provide 24/7 customer contact in more than 10 languages via phone, email, social media and chat. We operate from the Netherlands, Curaçao and the Philippines.

Our mission? To make every interaction unforgettable. We believe in teamwork, having fun and helping each other grow. Diversity isn’t a trend for us; it’s who we are.

Ready to make an impact?

Apply now via the application button.

If you have any questions, feel free to reach out to Sophie van Daalen (Manager Recruitment) at Sophie.van.daalen@cygnific.com

Keywords: verzuim, arbo, casemanagement, verzuimbegeleiding, duurzame inzetbaarheid, Wet Verbetering Poortwachter, occupational health, absence management, employee wellbeing.

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