Oversee daily operational workflows to ensure seamless execution of financial services.
Develop and implement procedures to align with local and regional regulatory requirements (e.g., SCA, DFSA, CMA, CBB).
Ensure operational compliance with AML, KYC, and internal risk frameworks.
Lead and manage cross-functional operations teams; oversee staff onboarding, training, and performance.
Drive continuous improvement in processes to enhance service delivery and cost-efficiency.
Coordinate with finance, compliance, IT, and external vendors to resolve issues and implement new solutions.
Prepare and present reports to senior management and regulatory bodies as needed.
Support expansion initiatives across the GCC and broader MENA region.

Minimum 5 years of experience in operations within financial services in the Middle East.
Strong understanding of regional regulatory bodies and frameworks (e.g., DFSA, ADGM, SAMA, CMA, CBB).
Bachelor's degree in Finance, Business Administration, or related field (MBA or certifications such as CAMS, CFA are an advantage).
Demonstrated leadership and team management skills.
Proficiency with operational systems and tools (CRM, ERP, digital workflow platforms).
Excellent communication skills in English; Arabic is highly desirable.
Culturally aware with the ability to navigate multi-national, diverse work environments.

Cryptowirex is an equal opportunity employer committed to building a diverse workforce.

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Operations Manager