About CrowdVolt

Bid/ask style ticket exchange powered by automated order fulfillment

Tech description:

Job description:

**CrowdVolt Winter Internship – Product, Operations, and Customer Success** CrowdVolt is revolutionizing how tickets are bought and sold, starting with raves and electronic dance music concerts. We graduated from Y Combinator last December and have since raised a $2M+ seed round. With rapid growth underway, we’re seeking a motivated and adaptable winter intern to focus on **product, operations, and customer success**. You’ll work closely with our leadership team to streamline operations, shape the product roadmap, and ensure our customers have an exceptional experience. **What You’ll Do** * **Support Product Development**: Collaborate with the team to ideate, test, and roll out new features based on user feedback and data insights. * **Optimize Operations**: Analyze and improve workflows to enhance efficiency and scalability across the business. * **Assist with Customer Support**: Resolve customer inquiries and feedback with a focus on delivering excellent service and improving retention. * **Contribute to Strategic Decisions**: Leverage data and user insights to influence key decisions across product and operations. * **Assist with Design Tasks**: Use tools like Figma to help design new product **Our Ideal Candidate Is** * **A Problem-Solver**: You thrive in ambiguity, love tackling challenges, and aren’t afraid to step out of your comfort zone. * **Operationally Minded**: You’re detail-oriented and enjoy creating systems to keep things running smoothly. * **User-Centric**: You’re passionate about creating great experiences for customers and love digging into feedback to make improvements. * **Adaptable and Scrappy**: Comfortable wearing multiple hats, you’re eager to learn and grow in a fast-paced startup environment. * **Driven by Results**: You take initiative and have a bias toward action, ensuring tasks are completed quickly and efficiently. **Our Values** * Ship extraordinarily fast and often * Practice radical transparency and overcommunication * Drive runs in your DNA—you’re not here to play; you’re here to win * No superiority complex—our founders still answer customer support calls * Make data-driven decisions based on expected value * Ruthlessly prioritize, but get everything done **What We Offer** * A chance to work closely with a YC-backed team reshaping the live entertainment industry * Opportunities to attend EDM shows and raves (if you’re into it 💃🕺) * Exposure to startup life—learn and grow at a breakneck pace **Important Details**\ This internship is NOT a 9-to-5. If you’re looking for an easy ride, this isn’t it. However, if you want to make an impact, grow professionally, and have fun, we want to hear from you.

Skills:

Figma

CrowdVolt remote jobs

Founding (Full-Stack) Engineer

Winter Intern

Multidisciplinary Designer

Founding (Full-Stack) Engineer

Designer