Job Summary:

The Customer Engagement Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves.

Essential Functions and Duties:

Set appointments with customers for Coleman branch offices
Assist with managing multiple calendars
Notify Moving Consultants of their appointments via email or phone
Document of all tasks and records that are updated
Assist branches with management of sales leads
Utilize multiple computer programs to coordinate the many components of an international move
Other duties not listed

Knowledge, Skills, and Abilities:

Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software
Organizational skills
Good telephone etiquette
Good interpersonal skills
Excellent customer service skills

Required Education and Experience:

Required: High School diploma or GED
Preferred: Prior call center experience

Working Conditions:

Remote position
Computer use is prevalent, along with telephone
Work schedule includes but is not limited to: Wednesday-Sunday.

Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!

LE01Coleman American Companies, Inc remote jobs

Customer Engagement Coordinator

sales coordinator