Codent AI is seeking a detail-oriented and patient-focused Virtual Treatment Coordinator to support dental practices through a combination of human expertise, AI-driven technology, and in-depth dental insurance knowledge.

This role partners closely with dental offices nationwide to improve case acceptance, streamline treatment planning, and optimize insurance benefit utilization in a modern, fully remote environment.

Key Responsibilities

Collaborate with dental offices using Codent AI’s intelligent platforms to review and coordinate treatment plans
Leverage AI-assisted dental intelligence to support accurate treatment recommendations and workflow efficiency
Verify and interpret dental insurance benefits, coverage limitations, and patient financial responsibility
Present treatment plans clearly and compassionately to patients via phone, video, or secure digital platforms
Support increased case acceptance through education, financial presentation, and trust-based communication
Document treatment coordination activities accurately within Codent AI systems and dental PMS platforms
Act as a liaison between dental providers, insurance carriers, and patients to ensure clarity and compliance
Maintain HIPAA compliance and data security at all times

Qualifications

5+ years of experience as a Dental Treatment Coordinator or similar dental administrative role
Strong understanding of dental procedures, terminology, and common insurance plans (PPO, HMO, indemnity)
Proven experience with insurance verification and financial presentation
Comfortable working with AI technology and cloud-based dental platforms
Strong communication, organizational, and time-management skills
Ability to work independently while supporting multiple dental offices remotely

Preferred Skills

Experience with AI-driven dental software or teledentistry platforms
Familiarity with Dentrix, Eaglesoft, Open Dental, or similar PMS systems
Bilingual (Spanish/English) a plus not required
Experience working with multiple dental offices or DSOs

Why Join Codent AI

Fully remote role with flexible scheduling
Be part of an innovative company transforming dental care through AI
Collaborative, forward-thinking team culture
Competitive compensation based on experience
Ongoing professional growth within dental technology and AI innovation

Codent AI remote jobs

Virtual Treatment Coordinator