CMC is a fast-growing Managed Services Provider (MSP) based in Exeter, NH, and we’re looking for a Senior IT Engineerto join our in-house team. This is a deeply hands-on role ideal for someone who loves solving complex problems, working directly with clients, and being a key player in a fast-paced, high-growth environment.

You’ll be the go-to expert for escalations, project implementations, and systems design. You’ll work closely with our clients and internal teams to ensure environments are running smoothly, securely, and efficiently. This position is based out of our Exeter office and may include local travel to client sites in the Boston area. This is a hybrid position, with 1-2 days in the office each week.

Responsibilities

Act as Tier 2 technical support for escalations and complex issues
Architect and implement infrastructure and cloud solutions for small to mid-sized businesses
Support and maintain environments including Windows Server, Microsoft 365, Azure, Active Directory, virtualization (VMware), Fortigate firewalls,, and Rubrik backups
Perform on-site visits for project work, assessments, and troubleshooting
Collaborate with account managers to align IT strategy with client business goals
Document client environments and follow best practices for security and standardization
Provide mentorship to junior team members and help develop SOPs
Participate in on-call rotation for after-hours support when required

Technical Experience

Microsoft 365, including Intune and Defender suite (Endpoint, Identity, Cloud Apps, Office 365)
Rubrik Security Cloud
Veeam Backup and Replication
Citrix published apps and VDI
VMware vSphere
Fortinet Firewalls and Switches
HP and Dell server hardware
Quantum tape libraries
Windows and Linux servers
LogicMonitor

10+ years of hands-on IT experience, including 3–5 years in an MSP environment
Deep knowledge of Microsoft ecosystems: Windows Server, Microsoft 365, Azure
Experience with firewalls, switches, and networking fundamentals (TCP/IP, VLANs, VPNs)
Virtualization experience with Hyper-V and/or VMware
Familiarity with RMM/PSA tools like ConnectWise or similar
Strong communication skills and client-facing professionalism
Ability to manage multiple priorities in a dynamic, fast-growing MSP environment
Certifications (e.g., Microsoft, CompTIA, Cisco, VMware) are a plus but not required
Experience with Microsoft Teams Rooms, Teams Phone systems, or modern cloud-first infrastructure solutions

Nice-to-Haves

PowerShell or other scripting/automation experience
Project management or technical leadership background
Familiarity with CMMC, SOX, and other compliance frameworks

401(k) eligibility after 3 months

Dental insurance
Health insurance
unlimited PTO
cell phone and Internet reimbursement
choice of Mac or Windows laptop

Compensation Package:

Bonus opportunities

CMC remote jobs

Senior IT Engineer