Care Manager provides emotional support, guidance and services to families dealing with serious medical conditions or emotional disturbances. Care Manager works with the client to assess their practical, emotional, and social needs, develop comprehensive, individual plans of care to meet such needs, integrates clients into existing programs and services, and monitors progress. Care manager interfaces with children, their parents and siblings, medical and social service professionals to bring comfort and support to families and their children.
Must assure that clients receive appropriate, competent, and professional information and advice, referrals and advocacy services to achieve successful outcomes.

RESPONSIBILITIES INCLUDE:

Determine clients' acuity level and eligibility for assistance
Conduct home and hospital visits as needed
Collect information about clients, and enter information into databases
Gather necessary documentation from clients in a timely manner
Maintain and timely update of client and/or family interactions log
Maintain case history records, prepare reports, and ensure readiness for quarterly audits
Research local and national organizations to identify resources to meet the specific needs of clients and their families
Refer patients to appropriate health care, community or social services or resources
Coordinate communication between patients, family members, medical and administrative staff, insurance companies and other external partners
Create and modify plans of care to meet client needs and goals
Monitor clients to evaluate the plans of care progress
Complete documentation required by programs or regulations
Provide emotional support to clients and family members
Provide advocacy to client families as needed, including making phone calls, writing letters, or accompanying clients to meetings
Assist in ad hoc duties

Professional Skills:

Outstanding communication skills, both verbal and written
Strong organizational skills
Excellent time management skills and the ability to multitask
Proficient computer skills: MS Office, Google Suite, CLS. Ability to learn new software if needed
Ability/ experience working successfully with sensitive information
Nonprofit experience is a plus

A bachelor’s degree with two years of relevant experience

A master’s degree with one year of relevant experience

CLCF Children remote jobs

Care Manager