About Chatwoot

Open-source customer engagement suite, alternative to Intercom

Tech description:

Job description:

At Chatwoot, we deeply care about the end-user experience. We're building a team of talented engineers who share our passion for delivering high-quality, intuitive products. We're looking for a Senior / Lead Product Engineer to join us and help drive our product development efforts. ### The role You will be responsible for developing and maintaining the user-facing components of our web-dashboard, widget, and occasionally on the website and our mobile app. You'll work closely with our designers and backend developers to create intuitive, responsive, high-performance web pages and applications. **Your responsibilities will include the following:** - Build reusable components for the web-dashboard, widget etc., create stories, write tests and documentation for the same. - Work on improving frontend architecture, testability and performance. Provide suggestions on improving the frontend build pipelines. - Work closely with the designer, and provide feedback to build intuitive user experiences. - Consistently ship minor improvements with minimal guidance and support from the team. - Review pull requests from the team and the community and guide them with best practices. - Work with the customers and the community to collect feedback and provide suggestions for product improvements. - Help build the processes and guidelines about all things front-end (and more), and document them in the public handbook. ### What are we looking for - Worked in frontend engineering roles for at least 6 years. - Solid understanding of **ES6,** one of the modern frameworks (**React / Vue / Svelte**) - Solid understanding of CSS. - Experience with Vitest or Jest for writing tests. - Experience in writing component testing for the frontend components. - Taking responsibility for the frontend architecture and ensuring the components are kept up to date. - A keen eye for great design, ability to suggest UX alternatives. - Proficiency in the English language, both written and verbal. Required for success in a remote and primarily asynchronous work environment. - Working knowledge of Ruby on Rails, and TypeScript. - Worked with a product company. ### Good to have - Worked with a remote team previously is a plus. - Knowledge of modern build toolings. - Have led frontend engineering team before. - Has worked in optimization: Bundle size, lighthouse score, load time, window.performance etc.

Skills:

Vue.js, JavaScript, React, Ruby on Rails

Chatwoot remote jobs

Senior Product Engineer