Our client is an aggressive high growth startup, social sports betting operator beginning the process of acquiring UK Gambling Commission and Malta Gaming Authority licenses.

They are looking for a Customer Champion and Compliance Manager to help them uphold the Gambling Commission’ credo of “Keeping gambling fair and safe for all.”

About our client:

What they do

They are a dynamic mobile first social sports betting app with HQ in offices in London, Istanbul, Germany, Kiev and soon to be USA and they have been established since 2016
They are focused on developing marketing online and mobile gambling products including sports betting; casino and slots to UK and German based gamblers
They are a fast-growing business and have over the last twelve months experienced exponential growth mainly due to the innovative way we deliver online gambling entertainment to online gamblers via a native App only environment, so innovation and user experience is key with them
They have a super hero team based culture and thrive on testing and learning new approaches in order to grow their business

Their vision:

Is to improve the gambling marketplace by creating a fun entertainment proposition supported by groundbreaking technology that aims to be disruptive to the existing status quo by providing casual sports bettors with entertainment led Accumulator based sports betting and casino.

What they are looking for:

They will be governed by the UK Gambling Commission and the Malta Gaming Authority are required to abide by the requirements set out in the Gambling Act 2005 and the Licence Conditions and Codes of Practice as well as the Malta Gaming Authority codes of practice.

What they need:

A Compliance Manager who will be a Licence holder and key official within our business and will be responsible for:

Ensuring that our products and offering uphold the regulators objective of keeping gambling fair and safe for all
Responsible for all staff and our business adherence to relevant UK Regulation including but not limited to the Gambling Act 2005 and the Licence Conditions and Code of Practice and regulation set by Malta Gaming Authority,
Develop and foster an effective personal relationship with our interface at the UK Gambling Commission and with our external Legal Counsel as well as with the Malta Gaming Authority’ key personnel.
Work closely with our technical development team to ensure that all products being developed and released are in accordance with the requirements set out by the Gambling Commission and the Malta Gaming Authority.
Ensure that our business transactional processes act in accordance with the legal requirements to counter illicit fraudulent activity onsite or the use of our offering by individuals engaged in terrorist related activities such as money laundering
Manage our relationship with third party services engaged in Customer Identity Verification and Payment Processing
Develop and document processes to ensure that we are compliant with the Gambling Commission and the Malta Gaming Authority requirements.
Establish effective monitoring and education processes in relation to UK Regulation
Create, document and administer Company policies and procedures.
Be responsible for the conduct of periodic audits as requested by the regulator and for ensuring that these audits are passed to the regulator’s satisfaction in the first instance.

Cross functional responsibilities

Be the Compliance Stakeholder across the businesses and locations
Tran and onboard all personnel in terms of the Regulators requirements and ensure working processes are compliant and being implemented.
Recruit, manage and train the Customer Service Team members as the business develops and grows

What we believe you will need to do this job:

Quantitative skills:

Managing external Compliance requirements set by the Government
Ability to implement externally prescribed Codes of Practice within the business
Ability to interpret external legislation related to the business industry sector
Money laundering and Fraud Management training and experience in creating, implementing and managing processes related to identifying and preventing Money laundering or illicit Fraud taking place onsite
Negotiating with and managing the provision of relevant customer facing services provided by external service providers and internal resources

Qualitative characteristics:

Fast paced and flexible
Fast learner
Self starter and independent
Strong attention to detail
Strong relationship building skills
Effective communicator
Documentation orientated
(Takes notes, keeps records and builds transparent processes)
Good negotiator and influencer
Presentation and Training skills
Commercially orientated

Qualifications:

Educated to Graduate level
Anti Money Laundering training (beneficial but will be provided by external resources if required)
FSA training (optional)

Experience:

A minimum 2 years experience in a compliance reporting and monitoring role either in the regulator environment or license holder environment (A MUST)
Experience of dealing with UKGC and MGA (A MUST)
Experience of developing and implementing compliance and monitoring programs that cover a range of operational activities
Demonstrable evidence in having produced briefing and reporting to management
Ability to interface with Customers and End Users
Strong industry, product and regulatory knowledge in times of regulatory change
Experience of working in a customer facing role desirable
Experience of working with IT and technical teams (optional)
Experience with license applications

What our client can offer you in return:

Great working culture and environment within a values driven organisation
Friendly team with a ‘can do’ environment
Empowerment
Experience at the cutting edge of a fast growing technology sector
Attractive salary
Participation in attractive Monthly Employee Bonus Scheme
25 days annual holiday
Office snack packs and drinks!

If you have the experience and hungry to work for a super cool brand in a hugely growing industry and you are looking to make your next career move count, then click APPLY!

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