Job Level: BG-05

The Survey Operations unit provides technical services in salary survey data processing critical to achieving the organization’s mission by providing timely and robust market data to our clients, and capacity towards the delivery of Birches Group's different business lines.

The Survey Data Management Analyst, as a member of the Survey Operations team, has a key role in sustaining Community Market surveys by coordinating the bulk submission of employer survey data by participating organizations to contribute to the conduct of a timely and efficient survey cycle, as well as conducting comprehensive compensation and benefits surveys of employers in developing countries. As a Community Practitioner, the Survey Data Management Analyst has a deep understanding of the Community Market product and how it can serve as a channel to access the other components of Community.

Duties & Responsibilities

Compile employer survey data information and ensure completeness of submission by participating organizations to contribute to the execution of the Community Market surveys.
Examine market data and execute survey process for assigned countries and assess survey results to identify client or market data trends that would support further application of Community products and services.
Inform management on issues related to the survey data management process to ensure smooth delivery of service.
Explain process of survey participation and data collection that is required to clients/participants to ensure efficient survey completion.
Explain survey results to clients illustrating the linkages of Community Jobs and Community Market to other components of Community to identify their specific needs/issues beyond data.
Deliver salary survey transactions within established schedules and timelines to ensure timely provision of unit services towards clients and the rest of the organization to support survey cycles and projects.
Consolidate survey data information and provide updates to unit analysts and databases, ensuring accurate and consistent quality of survey data.

Role Requirement:

Prior general experience in the provision of transactional services (HR related service provision).
Excellent communication skills in French and English

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