Lead, Account Management

BibRave Overview

BibRave is an influencer and experiential marketing agency that specializes in fitness, outdoor, and lifestyle verticals. With 10 years’ experience building and managing influencers and ambassador communities for large and small companies, BibRave brings a team of strategic social media, creative, and online community-focused experts.

BibRave also crafts bold and memorable experiences, developing creative events and in-person activations, managing ideation, project management, procurement, execution, and inter-agency coordination.

Position Summary

We’re looking for an organized, strategic, client-savvy Lead for Account Management to own day-to-day client relationships and campaign execution across BibRave’s portfolio. You’ll be the connective tissue between clients and internal teams, translating client needs into clear next steps and keeping work on time, on strategy, and at a high standard.

This isn’t entry-level. We need someone who has already managed client-facing work, builds trust quickly, and lead projects without needing every step handed to them, spotting risks early and solving problems before they become fires.

This is a fully remote role reporting into BibRave’s Account Management leadership team. The annual base salary for this position ranges from $70,000 - $80,000 (+ bonus). Actual salary will vary based on the candidate's location, qualifications, skills, and experience.

What You’ll Do

Client Relationship Management

Serve as a trusted day-to-day contact for assigned accounts
Build client trust through proactive communication and sound judgment
Translate client goals and feedback into clear internal direction
Read the room, know when to push, clarify, escalate, or quietly solve.

Account & Project Leadership

Lead the execution of client campaigns and activations across influencer, experiential, ambassador, and integrated work
Own timelines, scopes, deliverables, and trackers
Keep Account, Influencer, Experiential, Creative, Operations, and Leadership aligned
Anticipate roadblocks and flag risks before they impact deadlines or client trust
Hold stakeholders accountable to timelines and decisions

Communication & Meeting Ownership

Lead client meetings with clarity and confidence
Build agendas that drive decisions, not just discussion
Write clear recaps and status updates
Adjust tone and detail for the audience from client & vendors to internal coordinators

Reporting & Insights

Gather inputs and shape the story behind campaign results
Ensure reporting is accurate, polished, and tied to client goals
Surface insights and learnings to improve future work

Account Health & Growth Support

Monitor account health, satisfaction, and scope alignment
Surface renewal, upsell, and expansion opportunities to leadership
Maintain account history and institutional knowledge

What We're Looking For

Mapped to our five Core Competencies, so expectations connect directly to performance.

Ownership & Accountability

Obsessively organized: the checklist exists before the meeting does.
Spots problems early, solves what you can, escalates the rest.

Bias for Action

Doesn't wait for perfect direction: clarifies, organizes, and moves.

Excellence in Execution

Sharp attention to detail.
Crystal-clear written communication across every channel.
Leads complex workstreams and keeps people moving together.

Collaboration & Relationships

Reads a room and adjusts register on the fly.
Stays composed under shifting KPIs and tight timelines.

Growth & Evolution

Curious about the "why" behind the work, not just the checklist.

We require…

4–6 years of experience in account management, client services, project management, or integrated marketing
Fluency in: Google Suite, Microsoft Office, Slack, Canva, Monday.com (or comparable PM tool), and AI tools like ChatGPT
Experience managing multi-stakeholder, client-facing projects
Comfortable working independently, fully remote
Fitness, running, outdoor, or wellness background is a plus

Perks & Benefits

Health, Dental and Vision Insurance
Flexible time off
401(k)
Fully remote, work from wherever you work best
Front-row seat to a rapidly growing fitness, running, and wellness industry
Professional development directly from BibRave leadership
Occasional free gear and accessories (yes, really)
A team that's genuinely fun. We love food, tech, ice cream, coffee, beer, and staying active

BibRave is an Equal Opportunity Employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

BibRave remote jobs

Lead, Account Management