Open is a digital insurance company on a mission to provide the best insurance experiences, at the best price, for the world, operating in Australia, New Zealand and the UK.

Open’s promise to customers is powerful, simple insurance through white-label car, home and travel products.

We are growing rapidly through major partnerships with Bupa, Polestar, ahm (a Medibank brand) and Telstra, and are recognised as Australia’s 7th fastest growing company by the AFR. Open has raised $50m AUD in venture capital and since launching, has doubled in growth almost every year. We are also passionate about creating positive impact for people and the planet and are Australia and New Zealand’s only certified B Corp insurance company.

The Motor Vehicle Assessor role will be varied and stimulating from day one. You'll be reporting into the Head of Assessing and Repair, with the autonomy to apply your expert knowledge, strengthen our supplier relationships, and deliver positive outcomes for our customers.

What you’ll do:

Desktop assess our customer’s vehicles to ensure the best claims outcomes
Audit claims to ensure that our customer’s vehicle are repaired to the highest standards
Review third party demands to ensure that they are reasonable
Support the claims team by being an expert technical resource
Manage your own workloads

What you’ll need:

A relevant trade qualification
Experience as a motor assessor
A high level of computer literacy
Excellent communication skills
A positive, customer focused, ethical mindset
The desire to progress your career

What we’d like:

Certificate IV in Vehicle Loss Assessing
Evidence of continual professional development
Industry leading technical repair knowledge
Operational experience of using AudaNet
Experience within the Australian market
Experience of completing quality control audits
Experience of leading teams (or the ambition to do so)

Location:

This is a national role based in Australia, offering flexibility to work remotely or from one of our office hub locations in Sydney, the Sunshine Coast, or Melbourne.

Benefits

It’s an exciting time to join our team and be part of a tech company going through a hyper-growth phase. We provide our team with:

Highly competitive compensation, including share options - we believe in paying people what they’re worth and having everyone in our company share in our success
High levels of autonomy and trust so you can do your best work
Growth opportunities internally - as you grow, your role can too
Flexible working - we are about impact, not time at your desk, so we encourage freedom and responsibility
Generous parental leave policy for expecting parents
A comprehensive EAP that provides proactive support with all aspects of wellbeing
Discounts for home and work purchases to different retailers
WFH allowance - to enable our people to setup a healthy work area at home
Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

Lastly, we’re proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees. We’re looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let’s build the future of insurance together.

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