About the role

The Vocational Case Manager serves as the primary point of contact for the unemployed beneficiaries as it relates to Allsup Employment Services Return to Work program. The Case Manager is responsible for building a positive relationship with the unemployed beneficiary. The Case Manager provides customized job placement solutions to the unemployed beneficiaries using established career-counseling techniques and technical knowledge, based on the beneficiaries’ established skills, education and past work experience by thoroughly reviewing claim information and assisting beneficiaries to return to gainful employment, and financial self-sufficiency.

What you'll do

Manage an active vocational caseload working with individuals with a disability through the Ticket to Work Program
Provide job search assistance to beneficiaries including sending job leads, job boards, resume reviewing and/or writing, career exploration, job interviewing practice, discussing return to work barriers and resources
Manage a large volume of phone/emails/texts conversations with beneficiaries and build rapport and redirect conversation, as needed, and as appropriate
Provides on-going education to the beneficiary about the Social Security Administration Ticket-to-Work program, and encourages on-going participation including paystub submission at time of return to work
Verifying the beneficiary’s employment goal is appropriate and achievable
Support and coach the beneficiary while applying for jobs, and job retention
Assist beneficiaries in scheduling job interviews and schedule follow-up calls with beneficiaries to assess interview result
Complete Social Security forms as required
Conduct conference calls with beneficiaries and social security
Assist employed beneficiaries with workplace accommodations/disclosure or assistance finding new employment
Other duties as assigned

Qualifications

Master’s and or Bachelor’s degree preferred or commensurate work experience
Two (2) or more years’ experience in case management, job placement, vocational rehabilitation preferred
Short-term disability or experience working with disabled individuals a plus
Employment specialist/job coach experience a plus
Ability to learn, retain and apply information
Ability to work in a fast-paced work environment and handle high volume of inbound and outbound phone calls
Customer service and collaboration skills
Bi-Lingual (Spanish) skills encouraged

Benefits

Monthly Incentive Plan
Health, Dental, and Vision Insurance
401(K) Matching
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off
Paid Holidays
Flexible Spending and Health Savings Account
Tuition Reimbursement
Pet Insurance
Employee Assistance Program

DISCLAIMER

Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.

Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.

About Allsup, LLC

Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.

You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun.

Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.

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