Location: Kraków, Warsaw or remote (Poland)

JoinAdmind Branding & Communications, the largest globalbranding agency in Poland. As a certifiedB Corp, we're all about creating branding experiences that not only transform organizations, such as ABB, UBS, Syngenta, Acceleron, and Hitachi, but also make apositive impact on the world.

At Admind you'll be working alongside more than200 creative experts from over 15 countries. You'll become part of aninternational community that specializes in design and branding strategy, wherediversity,equity, andinclusion are valued part of the experience.

We work in a supportivefeedback culture, where regular, honest conversations help you feel confident, stay aligned, and continue growing. You'll have the chance to help us useconscious branding to become a force for good, making a real difference for theenvironment, our employees, and society as a whole.

Come and make animpact with us!

About the role:
We are looking for a relationship building-oriented Account Manager whose primary goal is the growth of revenues, client retention, and satisfaction. As a part of the Account Management team, you will act as a long-term ally and, hopefully, a trusted consultant for our existing and potential clients. By constantly learning what the clients’ needs are, you will help them in developing mutual business opportunities.

What you will do:

Be the first point of contact for the clients, build strong relationships with them. Communicate client’s feedback, needs and expectations to the internal teams

Collaborate with clients to understand their business goals and develop strategic plans that align with both the client’s goals and the agency’s capabilities

Coordinate and manage the execution of the projects (branding, rebranding, marketing campaigns, print, digital, events, 3D, video), ensuring tasks are completed on time and within budget

Be responsible for the budget: prepare and negotiate cost estimates and deliver regular sales reports, monitor open purchase orders and remaining budgets, and consistently track progress

Be responsible for the ongoing and meticulous updating of data within the available work tools

Proactively create and identify opportunities for upselling and expanding services to current clients

Address any issues or concerns raised by the clients promptly, work with the internal team to resolve these problems and ensure client satisfaction

Collaborate closely with the Account Director to achieve the business unit's goals

We look forward to working together if:

You have 4+ years of experience as an Account Manager, Business Development Manager, Growth Manager, Growth Strategist, Sales Account Manager, Strategic Growth Partner or  Client Partner
You have experience of working in creative, branding, advertisement, marketing or similar agencies
You have experience of working with corporate clients in an international environment

You have a proven track record of achieving targets and driving revenue growth within a client service or agency environment

You are proficient in preparing cost estimates and budgeting reports

You have excellent organizational, presentation, strategic planning, budget management and problem solving skills

You are detail-oriented and demonstrate a strong sense of ownership over the clients entrusted to you

You are a strong negotiator and a great communicator with an aptitude for building professional relationships
You are fluent in English (level C1)

Our offer:

Feel Good, Do Good: Private healthcare (Luxmed), Multisport card, group life insurance (Allianz), Ask Henry - a personal assistant service to help with everyday tasks
Learn & Grow: Knowledge-sharing sessions, access to e-learning platform, possibility to join mentoring program, English classes
Balance That Works: Hybrid model in Kraków and Warsaw, remote work in other locations (in Poland)
Be Yourself, Belong: Inclusive culture where you can be your authentic self, a team that values different perspectives and backgrounds
Eat, Laugh, Celebrate: Daily breakfasts and twice a week lunches in the office, occasional company events

If you would like to see some of our projects, check out our showreel!

Admind is an Equal Opportunity Employer committed to supporting, inspiring, and respecting all individuals regardless of race, religion, nationality, medical condition, gender identity, or sexual orientation or expression, among other characteristics. We are dedicated to creating an inclusive workplace environment that celebrates the diversity of our employees and candidates.

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